Network Managment Misconceptions: Issue 3

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Our slas guarantee high levels of service, don't they?

Working with customers of varying sizes and industries, Entuity在识别和诊断网络风险因素方面积累了丰富的经验. 即使是那些实施了他们认为是积极主动的政策的公司,也对Entuity网络管理软件发现的潜伏在其网络表面之下的东西感到惊讶和盲目. 大多数问题的根本原因是,这些公司对其网络的健康状况了解不够,没有意识到即将到来的危险. 本文是系列文章的第三篇,我们将通过不同公司的实际经验来研究有关网络管理的常见误解. The aim of each issue is to bring to light network risk factors, quantify those risks with examples, 最重要的是,给你开个药方,防止你的人际网络成为你业务的终端.

SLAs: Carrot or Stick?

Network instability has a direct, 对十大赌博正规老平台水平协议产生负面影响,损害十大赌博正规老平台的提供者和接受者. And so, an agreed upon level of service is determined, contracted, measured, 计费:按合同交付,供应商将获得报酬,不会有罚款. 更好的做法是,交出高于约定水平的成果,还可能获得绩效奖金.

另一方面,如果没有达到十大赌博正规老平台水平,处罚可能会很严重. As with network crashes, 十大赌博正规老平台完全关闭的可能性相对较小, 但是,即使是间歇性的中断也会在计费时间带来巨大的罚款.

无论是胡萝卜还是大棒,这两种方法对于托管十大赌博正规老平台提供商(msp)来说都很常见,找到一种持续为客户和十大赌博正规老平台提供商提供双赢的方法是非常重要的.

MSP Feels the Pain

SLA罚款和运营费用是国际MSP在全球范围内成长和赢得新客户时所关注的问题.

With their former management toolset and methods of work, 每增加十个新客户就需要一个网络工程师. Their use of several management tools led to silo-based management, which became increasingly ineffective, raising costs for staffing, training, integration, operations, and maintenance. Naturally, 这使得MSP更难以保证满足客户需求的SLA水平,并使他们面临越来越大的罚款风险.

As a result, 他们决定寻找一种解决方案,通过单一的软件产品来简化和统一基础设施监控,从而提高他们的操作效率,并提供清晰的报告,他们可以使用这些报告与客户共享SLA指标.

Entuity Decreases Operational Costs

经过广泛的评估,MSP选择了Entuity作为他们的网络管理解决方案. 这是唯一的解决方案,不仅满足他们的技术需求,而且允许他们在十大赌博正规老平台提供者环境中部署所需的灵活性.

With new methodologies based on Entuity, 在没有额外工程人员的情况下,MSP成功地接纳了50个新客户, avoiding more than $500,000 in annual operational expense. These Entuity capabilities have been key to their success:

Flexible License Management/Control. 通过让提供商轻松地管理和取消管理设备和子设备,可以更好地控制客户环境,并节省许可成本.

SLA Reporting. 提供展示SLA目标实现情况的详细报告,并提供让客户通过Entuity实时监控其十大赌博正规老平台的选项.

Multitenancy. 使提供商能够在相同的监视十大赌博正规老平台器和设备上共同定位客户,同时支持对客户的基于角色的访问, who see only their services.

Elemental Performance. 允许使用各种方法(如SNMP)对网络性能进行持续监控,以提供降级的早期警告, syslog, LLDP, SONMP, flow, QoS, CDP, IP SLA (DHCP, UDP, ICMP, HTTP, and Jitter), and more.

Capacity Planning. 提供几个容量规划热图报告,允许msp跟踪端口使用情况和备用容量等情况, inbound and outbound faults, and memory and CPU utilization

Other Benefits to MSPs

Granular pricing and licensing. 分布式许可允许在需要的地方准确地分配许可. Flexible licensing structure includes device, object, perpetual, subscription-based, or customized licensing. Ability to un-manage ports means you pay for only what you manage.

Improved price quotes. 自动发现网络中所有被监控的设备,可以快速准确地识别IT基础设施和, in turn, improves the accuracy of price quotes for MSP services.

Fast and efficient expansion. Entuity delivers class-leading per-server capacity. 扩展是添加和链接额外的一体化十大赌博正规老平台器的简单问题. It is nearly unlimited and transparent to users.

Larger selection of service offerings. Entuity的可扩展处理引擎能够快速添加新设备,以支持快速推出有吸引力的新十大赌博正规老平台.

Protection of premium level customers. entity持续监控网络基础设施对业务十大赌博正规老平台的影响. 这样可以对故障排除和维修工作进行适当的优先排序,以确保高级十大赌博正规老平台客户受到的影响最小.

Summary

解决“胡萝卜还是大棒”困境的关键是首先要避免它. 有了Entuity,公司现在可以更好地十大赌博正规老平台他们的客户和他们自己. They have improved the efficiency of their operations, achieved greater flexibility in taking on new devices, gained deeper network insight, 并使用可定制的SLA报告功能轻松地与客户共享信息.

ABOUT ENTUITY
Entuity takes the work out of network management. Our highly automated, 统一的企业级解决方案将深入的网络洞察置于您的指尖, 使IT人员能够专注于战略项目,并轻松地与主要框架和网络环境集成. Entuity的支持和十大赌博正规老平台团队经常因其快速反应而受到称赞, networking expertise and involvement in special engagements. 由两位金融行业的高级IT主管于1997年创立, Entuity is headquartered in London with US operations in Boston.